Staff Communication Art and Relationship Coordination - Xingyu • Public Welfare Course of Enterprise Staff Psychological Support

The founder of Matsushita Electric Appliance in Japan said that corporate management was communication in the past, communication now, and communication in the future.

On October 19, Nanfang Bearing was lucky to pass theChangzhou Xingyu Education Development Foundation(click on commonweal) Invite Zhang Liang, a national second-class psychological consultant and one of the top ten psychological workers in Changzhou, to bring a commonweal course titled "The Art of Employee Communication and Relationship Coordination" to the employees.

The teacher launched this psychological training course from three links of communication: expression, listening and feedback. The staff also knew the importance of the four elements of communication: caring, listening, empathizing and consistent information. In the process of communication, there are people who transmit and receive information. However, different people achieve different results through communication.

In order to let everyone master the way of communication, the teacher also carried out an interactive experience game of "I say you draw" with everyone. Through this game, the participants have gained some enlightenment, for example, they think they are very clear, but in fact, the other side may not have understood; The more you say, the less key information you hear; Communication requires good skills and methods.

Through this training, we know that the goal of communication is not to say and do things, but to continue the relationship and shape ourselves.

Communication creates value!